No, you can just bring in your computer to our shop in Kinsale, no appointment necessary. We are open from Monday to Friday 9-5. If your issue requires immediate attention, we offer a Priority Service for an additional fee. We only need appointments for call-out.

For Desktop computers, all you need to bring in is the tower itself. It will not be necessary to bring in its cables, monitor, keyboard, etc.unless you specifically have a problem with a device. For a laptop or an All-In-One, please remember to bring the specific power supply/charger.

If you bring in your computer to our shop, our basic diagnosis is €30. Our Engineers will assess your issues and they will call you with a total price for the work before going ahead with any repairs/works. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.

Yes, we work on Mac Laptops and Desktops for both hardware and software issues.

Yes, we are a full service laptop repair centre. We can fix your laptop power jack if it is loose, replace damaged laptop screens, and replace broken hinges, or order any parts (ex. batteries, chargers, etc.) you may need.

It depends on the issue but most repairs are done within 1-2 business days and sometimes even sooner! Advanced hardware repairs or repairs that require custom ordered parts may take longer such as when parts have to be ordered. We take pride in having extremely fast turn-around. All or our repairs are done in house to ensure the fastest turnaround time possible. We realize how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.

Yes, we stock Laptops but we find everyone’s needs are different, so we advise customers to contact Elasnik to schedule a free consultation and we will help you decide what equipment best fits your needs. We will then order the specific computer, laptop, printer etc and we will complete the initial set up and transfer any data from your existing computer.

Yes, Elasnik will build you a brand new system using only the highest quality hand picked parts and components, then hand assemble and set it up especially for your use. Contact Elasnik for full details and a free consultation to start your custom build today.

Yes, in many cases we can recover deleted data in house, and if we can’t we can refer you to a data recovery specialist. If you are in this predicament, we recommend you stop using the computer immediately. The more you use the computer after you deleted the files the more difficult it becomes and less likely we can achieve the results you desire. Again, stop using the computer immediately and bring it in to our shop for your best chances of recovery.

Offering a personal service is top of our list; you will speak directly to the engineer working on your computer, so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres, all works are completed in-house.

During the initial diagnosis, we determine the best options for you and your computer needs. Sometimes, upgrading to a new computer system is the best option for you, and we will advise on the best replacement. There are also upgrades which can be completed on your existing computer/Laptop which can give you another few years use.

We have been in Business for 19 years and we have never lost any data, the protection of your data is a top priority. As long as your hard drive and data integrity are still in good shape, Elasnik always begins every service with a complete backup of your system and data. If there is a problem with the data on your system, we will notify you of the problem and discuss the options you have going forward. We conform to GDPR and any data we hold is strictly confidential. We undertake work for a number of local businesses including solicitors, schools and doctors and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format.

There are thousands of new forms of viruses and malware released every single day. The most common ways they get into your system are through downloads of software from illegal download sites, vulnerabilities in your currently installed software, clicking on malicious links in emails or visiting a compromised website, even legitimate well known websites.

Yes we specialize in supporting small to medium sized businesses in all of their technology needs. We can do everything from the ground up if you are moving into a new office (running network cables and more) or we can maintain your current computers and network.